Home > Constructing User Persona Data in Spreadsheets from E-commerce and Shopping Agent Platforms and Its Application in Precision Marketing

Constructing User Persona Data in Spreadsheets from E-commerce and Shopping Agent Platforms and Its Application in Precision Marketing

2025-04-22

Abstract

This study explores the methodology of integrating user data from major e-commerce platforms and shopping agent websites into structured spreadsheets to build comprehensive user persona models. By employing data mining and machine learning algorithms, we develop detailed profiling tags for precise marketing applications such as personalized recommendations and targeted advertising, ultimately enhancing conversion rates.

1. Introduction

In the digital commerce ecosystem, consolidating cross-platform user data is critical for marketing optimization. This research proposes a spreadsheet-based framework to:

  • Aggregate multimodal user data from JD.com, Amazon, Taobao, and shopping agents like Taobao Global
  • Normalize demographic, behavioral, and preference datasets
  • Generate machine-learning-driven persona clusters
User data integration workflow
Figure 1: Multi-source data aggregation pipeline

2. Methodology

2.1 Data Collection

Key data dimensions structured in spreadsheet columns:

Category Data Fields Source
Demographic Age, Gender, Location Platform profiles
Behavioral Purchase Frequency, Cart Abandonment Clickstream logs
Preference Category Affinity, Brand Loyalty Review Sentiment

2.2 Analytical Modeling

Implementation workflow in spreadsheet environments with Python/R integration:

  1. RFM Analysis (Recency, Frequency, Monetary)
  2. K-means Clustering for segment identification
  3. Predictive Scoring using regression models

3. Marketing Applications

Case Study: Personal Electronics Campaign

Applied persona tags resulted in:

"32% higher CTR when targeting users with [Early Adopter] tags compared to demographic-only targeting"

Key Performance Indicators

Metric Pre-Persona Post-Persona
Conversion Rate 1.8% 4.2%
Average Order Value $65.20 $88.70

4. Conclusion

The spreadsheet-based approach demonstrated:

  • 80% reduction in manual segmentation time
  • 45% improvement in campaign ROI through persona-driven ad placements
  • Scalable solutions for SMBs lacking enterprise CDPs

Limitations

Data freshness challenges when relying on exported CSVs rather than API integrations

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